Psychologist Carol Dweck coined the term “growth mindset” to refer to the concept that your “most basic abilities can be developed through dedication and hard work—brains and talent are just the starting point.” This is in contrast to the dominant view in many organizations that abilities are fixed and you either have them or you don’t. Developing a growth mindset leads to a passion for learning and a deeper resilience for dealing with challenges. When you and your colleagues are dedicated to continuous improvement, the effects on the organization can be profound.
