Okay, but what exactly do you DO?

While our work deals with a lot of intangibles, we try to make everything as actionable as possible. The first thing we always do is talk to you and as many people within your organization as possible and use those insights to form a plan for solutions to implement.

These take many forms, including:

  • Holding workshops to identify pain points and brainstorm solutions to key challenges
  • Facilitating conversations to address the “everyday experience” challenges that frequently get pushed to the backburner
  • Creating customized toolkits and processes for hiring, onboarding, project management, and communications
  • Crafting, clarifying, and communicating roles and responsibilities
  • Developing individualized growth plans
  • Coaching employees at all levels through difficult conversations
  • Developing team resources and a plan for testing and improving them
  • Guiding teams in a structured way for improving internal communication and processes